Hospitality for Hope

COVID-19 has devastated the hotel industry from an economic standpoint, but it has not extinguished the hospitality that is shining brightly within hotels across the country. Quiet rays of hope and healing can be found inside the Hilton Garden Inn Philadelphia/Ft. Washington. In partnership with American Hotel and Lodging Association (AHLA), the Hotel has joined the fight, providing accommodations to those most in need. Through AHLA’s new initiative – Hospitality for Hope,” the hotel has registered within the system to provide temporary housing for emergency and healthcare workers as the COVID-19 public health crisis grows.

Hospitality for Hope Initiative

Stephen Field, President of Synergy Hospitality Management, the management company for the hotel states “this has hit us all so deeply and so close to home.” “Our Hotels are demonstrating the best of us all, providing a helping hand to our communities in this time of need. As we continue to face this unprecedented public health emergency, we are doing what we can to give back to frontline healthcare workers, first responders and essential workers who continue to work around the clock to protect our community” continues Field. “Keeping our doors open is what we do best, our guests can rest easy knowing they have an alternative place to stay.”


The Hilton Garden Inn Philadelphia/Ft. Washington has been diligently implementing all safety and cleaning measures in alignment with Hilton’s brand recommendations and CDC guidelines.  “Many of our guests are happy to be able to take advantage of our digital check in option, which allows them to check in without ever having to come in contact with hotel team members,” states Kendra Grace, General Manager for the Hotel.

The demands on healthcare facilities, medical staff, first responders and community workers continue to be overwhelming. In addition to the participation in the Hospitality for Hope initiative, we are also focused on local market outreach. We are here to offer additional beds for patients to recover or to self-quarantine in a safe environment. Within our walls, we offer quiet and peaceful spaces for those on the front lines that need to protect their family from undue stress, or to simply find a few hours of respite amidst the fight against the virus.


To connect directly with a hotel associate regarding the COVID-19 response or to inquire regarding needs for accommodations, please contact 215.646.4637. For reservations for the front line, please visit our community link here.

Media Contact

Suzanne Sagullo,

Regional Director Sales & Marketing

Phone: 610.225.2650

About Hilton Garden Inn

The award-winning Hilton Garden Inn brand provides business and leisure guests upscale, affordable accommodations and unexpected amenities for an experience that is ‘Simply on Another Level.’ The Hilton Garden Inn Promise affirms the brand’s goal to make each guest’s stay better and brighter. Guaranteed. Team Members at more than 860 hotels in 49 countries and territories around the world ensure today’s busy travelers have a bright and satisfying experience, starting with the first hello. As a recognized F&B leader, Hilton Garden Inn serves locally sourced food and beverage at its full-service restaurants and bars, featuring cooked-to-order dishes, handcrafted cocktails, and on-trend small plates. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. For more information about Hilton Garden Inn, visit or, and connect on Facebook, Twitter, YouTube, and Instagram.


About Synergy Hospitality Management

As an award-wining independent hotel management company, we focus on creating remarkable experiences not only for our guests but also the team that serves them. Our proven hospitality management services are based upon a high-touch approach to management. From select service to full service operations, as well as extended stay properties, our experience is applied to maintain efficiencies and improve profitability. Our experience across many brands in the Mid-Atlantic region gives us the ability to apply best practices for hotel management in our expertly focused geography. To learn more about our management services or to join our team, visit


About AHLA

The American Hotel & Lodging Association (AHLA) is the sole national association representing all segments of the U.S. lodging industry and contributes nearly $660 billion to U.S. GDP. Headquartered in Washington, D.C., AHLA focuses on strategic advocacy, communications support, and workforce development programs to move the industry forward. Every day, America’s hotels make dreams come true, not just for our guests, but also for the 8.3 million people whose jobs we support—more than 1 in every 25 American jobs. Learn more at